Privacy Statement

The Festival of Chichester website is owned and run by Johnston Press South, a wholly owned division of Johnston Press plc, whose head office address is 108 Holyrood Road, Edinburgh EH8 8AS.

Use of Personal Information
We will not collect any information about individuals, except where it is specifically and knowingly provided by them. Examples of such information are: your name, your telephone number, your email address and your postal address.

You are not required to register your details in order to browse the Festival of Chichester website. Your personal details are only required, collected and held when you choose to purchase show tickets. We will use your personal details and information we obtain from other sources to provide you with our goods and services, for administration and customer services, for credit scoring, for marketing, to analyse your purchasing preferences and to ensure that the content, services and advertising that we offer are tailored to your needs and interests. We may keep your information for a reasonable period for these purposes. We may disclose personal data in order to comply with a legal or regulatory obligation.

We may also share your information with our business partners in the travel, property, automotive, financial services, leisure, entertainment, advertising, media, retail and mail order business for marketing purposes or we may send you information about other organisations’ goods and services. We or our business partners may contact you by email, telephone, fax, email or other electronic messaging service with offers of goods and services that may be of interest to you eg. removal firms, cars, property, financial and leisure services, entertainment, media products, advertising, clothing or household goods. By providing us with your fax number, land line and/or mobile telephone numbers or email address, you consent to being contacted by these methods for these purposes. If you do not wish to receive marketing information from our business partners again please call us on 01323 726040. For quality control and training purposes we may monitor or record your communications with us.

Your rights
In addition to the company’s safeguards, your personal data are protected in the UK by the Data Protection Act. This provides amongst other things that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people.

If you provide us with information about another person, you will confirm that they have appointed you to act for them, to consent to the processing of their personal data including sensitive personal data and that you have informed them of our identity and the purposes for which their personal data will be processed.

You are entitled to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected. If you wish to exercise your rights to this information, please forward your request in writing to: Johnston Press South, 14-16 Market Square, Horsham, West Sussex RH12 1HD.

Security
Johnston Press South treats all the data held confidentially and with the utmost care and security.

Refund Policy
Tickets are generally non refundable, but may be exchanged for an alternative day. Refunds are at the discretion of management.

Company Information
Johnston Press South
14-16 Market Square
Horsham
West Sussex
RH12 1HD

Registered in England (Company No. 829253)

Johnston Press Souths is a subsidiary of Johnston Press PLC.

Policy changes
Any changes to this policy will be posted here.